Frequently Asked Questions
How do I capture a screenshot?
Click the StarScreen Chrome extension, drag to select the area you want, and a shareable link appears instantly.
How do I share a screenshot?
Copy the link in your URL bar once you upload a new screenshot. If you're on a free or Pro account, the link is viewable to everyone in the world. If you're on an organizational account, the link is viewable to anyone in your organization.
Can I annotate my screenshots?
Yes. After the link is created, open it and hit Annotate to add arrows, shapes, or text. Your edits replace the original image—no new link needed.
What counts toward my quota?
Each uploaded or captured image counts as one screenshot. Edits and annotations do not increase your count.
How do I upgrade to the Pro plan?
From the dashboard, click Upgrade. You can cancel any time from the same spot.
How do I delete a screenshot?
Open the screenshot, press Delete Screenshot, and confirm. Deleted screenshots are removed right away.
Still need help?
Email us at [email protected]
Text us at 714-307-8882